Training Yourself to Write Things Down

Phone/Contact Log

HOWISURVIVEDTHEIEPNIGHTMARE.doc

  • Keep a notebook by the phone to keep records of phone calls
  • Include the date, name, title or position of the person you spoke with
  • Write a short description of your conversation summarizing what was discussed
  • Include any recommendations or actions
  • Keep it fact based, concise and legible

Follow Up with Letters

Writing Letters

  • Follow up phone calls with polite letters to confirm information
  • Letters can be sent via USPS, fax and email
  • Important Letters should be sent 'return-receipt'
  • Send letters to calmly and assertively convey your views and information to school personnel
  • Send a letter when attempts at phone contact have failed
  • Make requests to the school district in writing
  • Keep copies of all letters for your binder


Notes Support Your Memory

Taking Notes

  • Take notes at meetings, it helps to recall issues that were discussed
  • Take notes when conversations occur between you and professional staff regarding your child
  • Keep notes of dates that:
        • you receive key documents
        • you sent or delivered key documents
        • you give school personnel information
        • your child was disciplined

Helping Yourself

Becoming Pro-Active

                • Read Materials Written By (and for) Parents
                • Find Out About Services


Safety Resources for Parents, Teachers and Kids

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